ASA Adjudication on Zandera Ltd

The Advertising Standards Authority (ASA) received 65 complaints about a series of ads for e-cigarettes, including a television ad, a radio ad, an internet banner ad, a poster at a bus stop, and a display on the side of a bus. After evaluating the ads for potential violations of the advertising code, the ASA found that the television and radio ads were misleading because they did not make clear what product was being advertised and whether it contained nicotine. The ASA noted that this information was especially important because e-cigarettes were still a relatively new product in the UK. Additionally, the ASA found that the TV ad was of particular interest to children because it featured a dancing baby. Because the ad was appealing to children and also referred to smoking it violated the advertising code related to tobacco advertising. The ASA ordered that the TV and radio ad not be broadcast again in their current form. However, the ASA found that the internet ad and posters did not violate the advertising code by encouraging smoking because they promoted an alternative to smoking.

ASA Adjudication on Zandera Ltd, Complaint Ref: A13-219706 (2013).

  • United Kingdom
  • Sep 25, 2013
  • Advertising Standards Authority
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Parties

Plaintiff

  • Members of the public
  • Smokefree South West

Defendant Zandera Ltd

Legislation Cited

Committee of Advertising Practice (CAP) Code, Rule 1.3 (Social Responsibility)

Committee of Advertising Practice Broadcast (BCAP) Code, Rule 1.2 (Social Responsibility)

Committee of Advertising Practice Broadcast (BCAP) Code, Rule 10.4 and 10.5 (Tobacco prohibited categories)

Committee of Advertising Practice Broadcast (BCAP) Code, Rule 3.1 and 3.2 (Misleading Advertising)

Committee of Advertising Practice Broadcast (BCAP) Code, Rule 4.2 (Harm and Offence)

Committee of Advertising Practice Broadcast (BCAP) Code, Rule 4.4 (Harm and Offence)

Related Documents

Type of Litigation

Tobacco Control Topics

Substantive Issues

Type of Tobacco Product

"We noted BCAP Code rule 10.5 required that ads that might be of particular interest to children or teenagers must not refer to tobacco or smoking, unless that reference obviously formed part of an anti-smoking or anti-drugs message. We noted TV ad (b) did not carry that message. We acknowledged that there were no direct references to smoking or tobacco products, but the ad nonetheless referred to smoking by showing the man going outside for a cigarette. ... [W]e considered that children were also likely to see the ad at other times of the day and the issue was unlikely to be resolved with a timing restriction. Because we considered that the content of the ad would be of particular interest to children and also referred to smoking, we concluded that the ad breached the Code."
"We recognised that e-cigarettes were still a relatively new product in the UK and considered that it was important that such ads made the nature of the product being advertised clear and, whether or not it contained nicotine, was material information that needed to be included in the ads in order to avoid the likelihood of misleading consumers. We therefore concluded that ads (a) and (b) were misleading."