ASA Ruling on Pixus Online Ltd t/a Juicemate
ASA Ruling on Pixus Online Ltd t/a Juicemate, Complaint Ref. A24-1229803 (2024).
- United Kingdom
- Jun 26, 2024
- Advertising Standards Authority
ASA Ruling on Pixus Online Ltd t/a Juicemate, Complaint Ref. A24-1229803 (2024).
A website for Juicemate, an e-cigarette brand, featured a page titled “Vape Affiliate Program”. The webpage featured linked text that people could click to enter their details and receive a unique referral link and discount codes. The page detailed the benefits of becoming an affiliate, which included a 20 per cent commission based on the total order placed with Juicemate using the affiliate link or discount code. The page also listed the names of vape brands whose products affiliates could choose to promote.
The ASA challenged whether the ad breached the CAP Code by irresponsibly encouraging the promotion of e-cigarettes and related components online, because unlicensed nicotine-containing e-liquids and their components could not be promoted in online media.
Pixus Online Ltd t/a Juicemate said they were not aware that there was an issue with an affiliate programme as they had seen them on other vaping websites. They removed the affiliate webpage on receiving notification of the ASA investigation.
The ASA found the ad encouraged people to become Juicemate Affiliates, who in turn would promote the sale of e-cigarettes and their components on the advertiser’s behalf on social media. The ad had the indirect effect of promoting the sale of nicotine-containing e-cigarettes and their components, which were not licensed as medicines in online media, by means of the affiliate programme. By encouraging people to promote the sale of such products on social media, the ad incited prospective affiliates to breach the Code.
The CAP Code was breached and the ad must not appear again in the form investigated; and future marketing communications must not have the direct or indirect effect of promoting nicotine-containing e-cigarettes and their components, for example through the advertising of affiliate schemes.